Process & Care Guide
Your Countertop
Journey
Whether you're a homeowner, designer, builder, or general contractor — we'd love to hear about your project.
Step 01
Selection
Contact
Reach out by phone, email, or our website. We'll connect you with a dedicated salesperson who will guide every step.
Material Selection
Visit our showroom to view slabs in person — granite, quartz, marble, quartzite, and Dekton in hundreds of colors and finishes.
Estimate
Receive a detailed estimate within 48 hours covering materials, fabrication, edge profiles, cutouts, and installation.
Approval
Sign your agreement, submit your deposit, and your project enters our production queue. Template scheduling begins immediately.
Step 02
Template
Our technician uses laser-accurate digital templating to capture every dimension of your space — no guesswork, no shimming.
- Cabinets installed, level & secure
- Appliances in final position
- Farm sink set & leveled
- Supports confirmed for overhangs >10″
- Slabsmith layout available upon request
Step 03
Installation
Before Install
- Disconnect all plumbing & gas lines
- Remove existing countertops
- Clear path from vehicle to install area
- Someone 18+ must be on-site
After Install
- Wait 24 hours before using sink
- No heavy objects on seams for 48 hours
- Plumber reconnects after cure period
- Inspect & note concerns within 72 hours
HydroShield Surface Protection
Professional grade independent service, guaranteed long lasting stain protection backed by a local true service warranty.
Your Project Timeline
From First Call to Final Polish
Every countertop project follows a proven four-stage process — measured, fabricated, and installed to exacting standards.
SELECT
Choose your material & approve estimate
TEMPLATE
Laser-accurate digital
measurement
FABRICATE
CNC cut, profiled &
polished
INSTALL
White-glove installation
by our crew
7–10
Business Days
Template to installation — most residential projects
Care & Maintenance
Protect Your Investment
- Clean with mild soap and warm water daily
- Wipe spills quickly — especially wine, coffee & citrus
- Dry surfaces after cleaning to prevent water spots
- Always use trivets and cutting boards
Avoid acidic cleaners — vinegar, lemon, bleach, ammonia, and abrasive scrubbers can permanently damage stone surfaces.
Sealing Guide
Keep Your Stone Protected
Natural stone should be sealed annually to maintain its stain resistance. Test by placing a few drops of water on the surface — if it darkens within 10 minutes, it's time to reseal.
Seal when the seasons change. Daylight saving transitions are a natural reminder to test and reseal your stone.
READY?
Start Your Project Now
Ready to talk materials, timelines, and pricing? Let's get started.